Brocade Communications Systems 5300 Service Manual Page 10

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x Brocade 5300 Hardware Reference Manual
58-1000858-02
Brocade resources
To get up-to-the-minute information, join Brocade Connect. It’s free! Go to http://www.brocade.com
and click Brocade Connect to register at no cost for a user ID and password.
For practical discussions about SAN design, implementation, and maintenance, you can obtain
Building SANs with Brocade Fabric Switches through:
http://www.amazon.com
For additional Brocade documentation, visit the Brocade SAN Info Center and click the Resource
Library location:
http://www.brocade.com
Release notes are available on the Brocade Connect Web site and are also bundled with the Fabric
OS firmware.
Other industry resources
White papers, online demos, and data sheets are available through the Brocade Web site at
http://www.brocade.com/products/software.jhtml.
Best practice guides, white papers, data sheets, and other documentation is available through
the Brocade Partner Web site.
For additional resource information, visit the Technical Committee T11 Web site. This Web site
provides interface standards for high-performance and mass storage applications for Fibre
Channel, storage management, and other applications:
http://www.t11.org
For information about the Fibre Channel industry, visit the Fibre Channel Industry Association Web
site:
http://www.fibrechannel.org
Getting technical help
Contact your switch support supplier for hardware, firmware, and software support, including
product repairs and part ordering. To expedite your call, have the following information available:
1. General Information
Switch model
Switch operating system version
Error numbers and messages received
supportSave command output
Detailed description of the problem, including the switch or fabric behavior immediately
following the problem, and specific questions
Description of any troubleshooting steps already performed and the results
Serial console and Telnet session logs
syslog message logs
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