Brocade Communications Systems 6510 Installation Guide Page 7

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Brocade resources
Visit the Brocade website to locate related documentation for your product and additional Brocade
resources.
You can download additional publications supporting your product at www.brocade.com. Select the
Brocade Products tab to locate your product, then click the Brocade product name or image to open the
individual product page. The user manuals are available in the resources module at the bottom of the
page under the Documentation category.
To get up-to-the-minute information on Brocade products and resources, go to MyBrocade. You can
register at no cost to obtain a user ID and password.
Release notes are available on MyBrocade under Product Downloads.
White papers, online demonstrations, and data sheets are available through the Brocade website.
Contacting Brocade Technical Support
As a Brocade customer, you can contact Brocade Technical Support 24x7 online, by telephone, or by e-
mail. Brocade OEM customers contact their OEM/Solutions provider.
Brocade customers
For product support information and the latest information on contacting the Technical Assistance
Center, go to http://www.brocade.com/services-support/index.html.
If you have purchased Brocade product support directly from Brocade, use one of the following methods
to contact the Brocade Technical Assistance Center 24x7.
Online Telephone E-mail
Preferred method of contact for non-
urgent issues:
My Cases through MyBrocade
Software downloads and licensing
tools
Knowledge Base
Required for Sev 1-Critical and Sev
2-High issues:
Continental US: 1-800-752-8061
Europe, Middle East, Africa, and
Asia Pacific: +800-AT FIBREE
(+800 28 34 27 33)
For areas unable to access toll
free number: +1-408-333-6061
Toll-free numbers are available in
many countries.
Please include:
Problem summary
Serial number
Installation details
Environment description
Brocade OEM customers
If you have purchased Brocade product support from a Brocade OEM/Solution Provider, contact your
OEM/Solution Provider for all of your product support needs.
OEM/Solution Providers are trained and certified by Brocade to support Brocade
®
products.
Brocade provides backline support for issues that cannot be resolved by the OEM/Solution Provider.
Brocade resources
Brocade 6510 Hardware Installation Guide 7
53-1002174-10
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