Brocade Communications Systems StorageWorks 4400 Enterprise V User's Guide download pdf (Page 13)

HP technical support

For worldwide technical support information, see the HP support website:

http://www.hp.com/support

Before contacting HP, collect the following information:

• Product model names and numbers

• Technical support registration number (if applicable)

• Product serial numbers

• Error messages

• Operating system type and revision level

• Detailed questions

Customer self repair

HP customer self repair (CSR) programs allow you to repair your StorageWorks product. If a CSR

part needs replacing, HP ships the part directly to you so that you can install it at your convenience.

Some parts do not qualify for CSR. Your HP-authorized service provider will determine whether a

repair can be accomplished by CSR.

For more information about CSR, contact your local service provider or see the CSR website:

http://www.hp.com/go/selfrepair

Rack stability

WARNING!

To reduce the risk of personal injury or damage to equipment:

• Extend leveling jacks to the floor.

• Ensure that the full weight of the rack rests on the leveling jacks.

• Install stabilizing feet on the rack.

• In multiple-rack installations, secure racks together.

• Extend only one rack component at a time. Racks may become unstable if more than one component

is extended.

Subscription service

HP recommends that you register your product at the Subscriber's Choice for Business website:

http://www.hp.com/go/e-updates

After registering, you will receive e-mail notification of product enhancements, new driver versions,

firmware updates, and other product resources.

HP StorageWorks 4400 Enterprise Virtual Array user guide 13

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Brocade Communications Systems StorageWorks 4400 Enterprise V User's Guide Page 13