Brocade Communications Systems Mobility 7131 Series Service Manual Page 519

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Brocade Mobility 7131 Access Point Product Reference Guide 507
53-1002517-01
B
FQDN - tries to match the user entered remote ID data string to the domain name field of
the received certificate.
UFQDN - tries to match the user entered remote ID data string to the email address field of
the received certificate.
Question 9: I am using a direct cable connection between my two VPN gateways for testing and
cannot get a tunnel established, yet it works when I set them up across another network or
router. Why?
The packet processing architecture of the access point VPN solution requires the WAN
default gateway to work properly. When connecting two gateways directly, you don't need a
default gateway when the two addresses are on the same subnet. As a workaround, point
the access point's WAN default gateway to be the other VPN gateway and vice-versa.
Question 10: I have setup my tunnel and the status still says 'Not Connected'. What should I do
now?
VPN tunnels are negotiated on an "as-needed" basis. If you have not sent any traffic
between the two subnets, the tunnel will not get established. Once a packet is sent
between the two subnets, the VPN tunnel setup occurs.
Question 11: I still can't get my tunnel to work after attempting to initiate traffic between the
two subnets. What now?
Try the following troubleshooting tips:
Verify you can ping each of the remote Gateway IP addresses from clients on either side.
Failed pings can indicate general network connection problems.
Pinging the internal gateway address of the remote subnet should run the ping through the
tunnel as well. Allowing you to test, even if there are no clients on the remote end.
Try re-setting the shared secret password on the access point.
Question 12: My tunnel works fine when I use the LAN-WAN Access page to configure my
firewall. Now that I use Advanced LAN Access, my VPN stops working. What am I doing wrong?
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